Terms of Service

1. The Service

SnapMuse is a personal inspiration-management and lightweight AI-assisted workspace for video creators. It enables you to bookmark publicly available video metadata into organized boards, generate AI-assisted analysis and remix scripts (such as hook analysis, emotion curves, and script variations), and export your creative notes.

SnapMuse is strictly a bookmarking and note-taking tool. It does NOT download, stream, record, host, or redistribute copyrighted videos or audio files. SnapMuse processes solely objective, publicly available metadata and generates original, AI-assisted notes for your personal creative workflow.

2. Accounts and Eligibility

• You must be at least 16 years of age (or the minimum legal age of digital consent in your jurisdiction) to use SnapMuse.
• You sign in using your Google account via OAuth. You are solely responsible for maintaining the security of your account and for all activities that occur under your account.
• You must provide accurate account information and maintain its accuracy.

3. Acceptable Use

You agree that you will NOT:

• Use SnapMuse to download, reproduce, extract, or redistribute copyrighted video or audio media files in violation of any applicable copyright laws or third-party rights.
• Violate the terms of service of any third-party social media platforms or attempt to collect private personal information through SnapMuse.
• Attempt to circumvent, bypass, or tamper with usage quotas, rate limits, authentication mechanisms, or security controls.
• Use the service for any unlawful, infringing, abusive, defamatory, or fraudulent purposes, or generate, share, or promote NSFW (Not Safe For Work), sexually suggestive, explicit, pornographic, violent, hateful, or harmful content.
• Reverse engineer, decompile, resell, or build a competing commercial product using SnapMuse’s outputs or APIs in bulk without prior written authorization.

4. Third-Party Platform Disclaimer

SnapMuse is an independent tool developed and operated by SnapMuse Team. SnapMuse is NOT affiliated with, associated with, authorized by, sponsored by, endorsed by, or in any way officially connected with Google LLC (YouTube), ByteDance Ltd. (TikTok), Meta Platforms, Inc. (Instagram), or any of their subsidiaries or affiliates.

All platform names, trademarks, logos, and copyrights mentioned belong to their respective owners. The use of these names and trademarks does not imply any affiliation or endorsement.

5. Subscriptions, Quotas, and Billing

• SnapMuse provides both a free tier and paid subscription plans. Only the "Generate Script" feature (action code `SCRIPT_GEN`) consumes credits, deducting 1 credit per generation. Saving and organizing public video metadata is free and does not consume credits.
• Pricing is clearly displayed at checkout. Subscriptions automatically renew for the applicable billing period (monthly or annual) unless cancelled before the renewal date.
• Payments and subscriptions are securely processed by our payment provider, Creem, acting as the Merchant of Record. Applicable statutory taxes may be added at checkout.
• You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current paid billing cycle, and no further renewal charges will occur.
• Re-subscription & Credit Inheritance: If you purchase a new subscription plan while holding an active subscription, the new plan will take effect immediately and establish a new billing cycle. Any unused remaining credits from your previous subscription will be fully carried over and added to your new plan balance. Your previous subscription will be automatically canceled without generating further recurring charges.
• Refund Policy & Digital Service Waiver: Because SnapMuse provides immediate digital content and SaaS features upon subscription, when you consume any quota (such as using "Generate Script"), you acknowledge and agree that service performance has begun with your prior express consent, and you waive any statutory right of withdrawal (such as under the EU Consumer Rights Directive). If you have consumed zero (0) credits within seven (7) calendar days of purchase, you may request a refund (which may deduct non-refundable payment processing fees incurred by the payment provider). After 7 days, once quota has been consumed, or outside the payment processor’s refund window, no refund can be granted, without prejudice to mandatory statutory consumer rights.

6. Copyright and DMCA Takedown Policy

SnapMuse respects the intellectual property rights of others and expects its users to do the same. If you are a copyright owner or an authorized agent and believe that content accessible through SnapMuse (such as user-shared inspiration boards) infringes upon your copyright, you may submit a formal notification under the Digital Millennium Copyright Act (DMCA) to our designated contact at support@snapmuse.app.

Your notice must include: (1) identification of the copyrighted work claimed to have been infringed; (2) identification of the infringing material with sufficient detail (such as specific URL links on SnapMuse); (3) your contact details (name, address, email, telephone); (4) a statement of good faith belief; and (5) a statement made under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner. Upon receiving a compliant notice, we will expeditiously remove or disable access to the disputed material.

7. Your Content

You retain all ownership rights to the boards, notes, custom tags, and context you create within SnapMuse ("Your Content"). You grant SnapMuse Team a limited, non-exclusive license to host and process Your Content solely for the purpose of operating and providing the service to you.

You represent and warrant that you have the necessary rights to bookmark and process the public metadata and URLs you save in SnapMuse.

8. AI-Generated Content

SnapMuse utilizes third-party artificial intelligence models to generate creative scripts and analysis. AI-generated outputs may occasionally be inaccurate, incomplete, or generic, and are provided solely for creative inspiration. You are solely responsible for reviewing, verifying, and evaluating any AI output before relying upon or publishing it.

To the fullest extent permitted by applicable law and third-party model terms, you own the AI-generated outputs produced for your account. Exported notes may include an unobtrusive "Made with SnapMuse" attribution.

9. Intellectual Property

SnapMuse, including its software, visual interfaces, branding, trademarks, logos, and Prompt engineering, is the intellectual property of SnapMuse Team and is protected by copyright and intellectual property laws. These Terms do not grant you any ownership or commercial licensing rights in our trademarks or software.

10. Disclaimer of Warranties

SnapMuse is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific commercial expectations.

11. Limitation of Liability

To the maximum extent permitted by applicable law, SnapMuse Team and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total aggregate liability for any claim arising out of or relating to these Terms or the service shall not exceed the amount actually paid by you to SnapMuse in the twelve (12) months preceding the event giving rise to liability.

12. Suspension and Termination

We reserve the right to suspend or terminate your account or access to the service if you violate these Terms or if your usage poses security or legal risks to SnapMuse, other users, or third parties. You may delete your account and stop using the service at any time.

13. Governing Law and Language

These Terms shall be governed by and construed in accordance with applicable laws, without giving effect to conflict of laws principles. Nothing in these Terms shall deprive you of mandatory consumer protections provided by the laws of your country of habitual residence.

In the event of any discrepancy or conflict between the English version and any translated version of these Terms, the English version shall govern and prevail.

14. Contact Us

If you have any questions, feedback, or legal inquiries regarding these Terms, please contact SnapMuse Team at support@snapmuse.app. Official website: https://www.snapmuse.app.